FREQUENTLY ASKED QUESTIONS

The Calendar

How do I guarantee my calendar will arrive in time for December 1?

All orders made on or before November 15 should arrive at Canadian and American addresses by the start of December. (If you live in another country, you may be somewhat at the mercy of your local customs office.) We will still accept orders after November 15, too, with the caveat that we cannot guarantee delivery in time for the calendar's kickoff.

Are these stories suitable for kids?

No. There is definitely some adult material in here. Your adventurous teenager could probably handle it, but we wouldn't recommend much younger than that.

Are the stories religious?

Nope.

Are they Christmas-y?

By and large, no—but you never know what slipped in towards the end. 

If I cheat and peek ahead at the other stories, will anyone know?

Yes. We will.

Will you do this again next year?

[indistinct mumbling]


The Ghost Box

When will you stop taking orders for this one?

Until they're all gone, at which point they're, well, gone.

OK, but how scary are these stories really?

Consider yourself warned. We here at H&O legitimately lost sleep over them.


Shipping

When will my order ship?

Ghost Boxes are being processed first, with the advent calendars next in the queue. If you ordered both, your order will be given priority as much as possible.

I live overseas. Can I still make an order?

Maybe! We can accept orders from across North America, as well as from Belgium, France, Germany, Ireland, Italy, Luxembourg, Monaco, the Netherlands, Portugal, San Marino, Spain, and the United Kingdom. Select the appropriate country at checkout and you should be golden.


Submissions

Does Hingston & Olsen accept unsolicited submissions?

Unfortunately, no.